Settlement & Immigration Services
Do you need support as you start your new life in Canada or settle into your new community?
Here you will find community and service organizations that can guide you on your settlement journey to feel more supported and confident as your build your new life.
Click below to go directly to the information you need
Settlement
If you are new to Canada and unsure where to start, this section is for you. Find services that help you understand your rights, connect with your community, and settle into your new life.
MOSAIC Organization
Offers newcomer settlement support, orientation, and referrals to community services
Burnaby Public Library
Provides settlement information, English conversation circles, and access to resources
Burnaby Neighbourhood House (North & South)
Delivers community-based settlement services, family support, and volunteer opportunities
Access settlement and support services in French tailored for French-speaking newcomers
Francophone Services
BC Francophone Immigration Network (RIFCB)
Supports Francophone newcomers with immigration, settlement, and community services
Le Relais Francophone de la Colombie - Britannique
Supports Francophone newcomers with immigration, settlement, and community services
Conseil Scolaire Francophone de la Colombie‑Britannique (CSF)
BC-wide organization offering social connection, advocacy, and outreach programs including in Burnaby
Explore comprehensive information and tools to support your immigration journey in Canada
Other Useful Information
Social Insurance Number (SIN)
Provides information about Social Insurance Number (SIN) by OCASI.
Welcome to Canada
Welcome to Canada is a free mobile app that helps refugees and immigrants to Canada find information and services to plan their settlement journey.
About Burnaby
Get to know Burnaby — read fun facts, learn our history and more.
New to BC
NewToBC is all about making connections. Here, newcomers to Canada connect with public libraries, essential settlement information, and service provider organizations in their communities.
Translink
Metro Vancouver's transportation network, serving residents and visitors with public transit, major roads, bridges and Trip Planning.